PAIA Manual

The Promotion of Access to Information Act, Act 2 of 2000 ("the Act"), was enacted to give effect to the constitutional right of access to any information held by the State, and to any information held by another person that is required for the exercise or protection of any rights.

Section 32(1)(a) of the Constitution provides that everyone has the right of access to any information held by the state. Section 32(1)(b) provides for the horizontal application of that right to information held by another person, where the information is required for the exercise or protection of any rights.

The Act fosters a culture of transparency and accountability in public and private bodies, and actively promotes a society in which the people of South Africa have effective access to information.

Absolute Flight Services (Pty) Ltd has extensive experience in broad based general aviation services and forms part of Absolute Aviation Group, and its group of companies, and of AX Aero Group, and its group of companies.

"The Act" means the Promotion of Access to Information Act, Act 2 of 2000.

"Working days" means any day other than a Saturday, Sunday or public holiday.

"Requester" means any person making a request for access to a record.

"Personal requester" means a requester who is seeking access to a record containing personal information about that requester.

"Third party" means any person other than the requester.

"The Company" means Absolute Flight Services (Pty) Ltd (registration number 2005/016337/07).

The Act grants a requester access to records of a private body if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.

Requests in terms of the Act must be made in accordance with the prescribed procedures and at the prescribed rates.

Requesters are referred to the Guide compiled in terms of section 10 of the Act, which contains information for the purpose of exercising constitutional rights. This Guide is available from the South African Human Rights Commission (postal address: Private Bag 2700, Houghton, 2041; telephone: +27 11 877 3600; website: www.sahrc.org.za), and from the Information Regulator (South Africa) at https://inforegulator.org.za.

Company: Absolute Flight Services (Pty) Ltd (registration number 2005/016337/07).

Directors: [Directors to be confirmed].

Information Officer (registered with the Information Regulator): [Information Officer to be confirmed].

Email address for requests: africa@axis-aviation.com.

Physical address: [To be confirmed].

Postal address: [To be confirmed].

Telephone number: [To be confirmed].

At this stage no notices have been published in terms of section 52(2) of the Act.

Information published on the website of AXIS Aviation South Africa is available without the need for a formal request under the Act.

Absolute Flight Services (Pty) Ltd holds records in the following categories. The listing of a category does not mean that access will be granted; requests remain subject to the grounds for refusal set out in this manual.

Personnel records: records provided by employees, records provided by individuals other than employees, employment agreements and conditions of employment, disciplinary and evaluation records, correspondence relating to personnel, training material, requests for leave, absence records, and personnel files.

Client records: records provided by a client, and records generated by or within the Company.

General records: financial records, insurance records, the asset register, databases, marketing records, internal correspondence, external correspondence, minute books, and the register of directors and officers.

A requester who seeks access to a record is required to pay the prescribed request fee and, where applicable, an access fee for the reproduction, search and preparation of the record, and for any time reasonably required in excess of the prescribed hours to search for and prepare the record.

A personal requester is not required to pay a request fee.

The applicable fee structure is published by the South African Human Rights Commission (www.sahrc.org.za) and the Department of Justice and Constitutional Development (www.doj.gov.za). The Information Officer will notify the requester of the fees payable before processing the request.

Despite any of the grounds for refusal above, a request must be granted if the disclosure of the record would reveal evidence of a substantial contravention of, or failure to comply with, the law, or an imminent and serious risk to public safety or the environment, and the public interest in the disclosure of the record clearly outweighs the harm contemplated.

A requester who is aggrieved by a decision of the Information Officer, including a refusal of access, a decision on fees, or a failure to respond within the period allowed by the Act, may lodge a complaint with the Information Regulator (South Africa).

The Information Regulator may be contacted at https://inforegulator.org.za. A complaint must be lodged in the manner and within the periods prescribed under the Act.

Nothing in this manual limits any further right a requester may have to apply to a court for appropriate relief in terms of the Act.

Copies of this manual are available for inspection free of charge at the offices of Absolute Flight Services (Pty) Ltd and on the website of AXIS Aviation South Africa.